Residents wanting assistance in their first language can call Council’s Language Line on 9932 1212 and ask to speak with an interpreter.
If you are experiencing financial hardship and can no longer pay your rates, interest, fees and charges for your business, you can apply for financial assistance. The Financial Hardship Policy has been refreshed with various options available for rate deferral through to waivers depending on the financial circumstances of the business. Apply online at www.hobsonsbay.vic.gov.au/financialassistance or call Council on 1300 179 944.
Ratepayers Assistance
Business ratepayers financially impacted by COVID-19 can apply for 25 per cent off their 2021-22 rates (maximum $10,000) until the budget is exhausted or 30 June 2022.
To view eligibility criteria and to apply, visit the Hobsons Bay City Council website. Interest free rate repayment plans are also available.
Community Support Packages
Community support packages assist some of the city’s most vulnerable residents, as well as small businesses who may be struggling from the impacts of the COVID-19 pandemic. During the global pandemic, Council has released five Community Support Packages.
To learn more about Council community support packages visit: https://www.hobsonsbay.vic.gov.au/Community/Coronavirus-community-information/Council-community-support-packages
For more information about the community support package, as well as key information for your business please click here(PDF, 152KB) or contact the economic development team at business@hobsonsbay.vic.gov.au
For information on further community assistance in the Hobsons Bay area visit:
COVID self-help welfare and support services - Hobsons Bay
E-Works Newsletter
For more information on grants and programs available to support businesses, sign up for the business e-Works newsletter sent out every month.